Bhaji Life's Privacy Policy

Introduction

Welcome to Bhaji Life. We believe the foundation of a trustworthy gaming platform is transparency and respect for member privacy. This privacy policy explains what information Bhaji Life collects, why it is collected, how it is kept secure, and what rights you have.

By using the Bhaji Life website or app, you are considered to have agreed to this privacy policy. Please read it carefully before registering. If any part is unclear, contact our support team — we are always ready to help.

What data do we collect?

Bhaji Life collects certain information to provide services to members, secure accounts, and improve the platform. We only collect what is necessary — nothing more.

How is your information used?

Bhaji Life uses collected data solely for specific and legitimate purposes. Every reason your information is used is clearly outlined below.

• To ensure the security of account registration, verification, and login.
• To process all financial transactions, including deposits, withdrawals, and bonus payouts.
• To provide customer support and resolve complaints.
• To keep you informed about new bonuses, promotions, and updates.
• To detect and prevent fraudulent activity.
• To promote responsible gaming and monitor problem gambling behaviour.
• To identify and resolve technical issues on the platform.
• To meet legal obligations and satisfy regulatory requirements.

Data Sharing Policy

Bhaji Life does not sell your personal information to any third party. However, certain information may be shared where necessary to deliver our services.

• Payment providers: Necessary information is shared to process transactions with bKash, Nagad, Rocket, and Upay.
• Game Providers: Limited data may be shared with gaming software companies to operate the games.
• Law Enforcement: Information may be disclosed to authorities when required by court order or legal obligation.
• Fraud prevention agencies: Information may be shared with relevant authorities if money laundering or fraud is suspected.
• Technical Partners: Limited data may be shared with trusted partners for server management and technical services.

Cookie Policy

Bhaji Life uses cookies to enhance your experience on the website. Cookies are small text files stored on your device that make future visits smoother and more personalized.

• Essential Cookies: These cookies are required to maintain your login session and ensure security. They cannot be disabled.
• Functionality Cookies: Used to remember your preferred language, display settings, and similar preferences.
• Analytics cookies: Used to understand which pages are most visited and how the platform is being used.
• Security cookies: Helps identify fraudulent login attempts and suspicious activity.

You can manage cookie preferences through your browser settings at any time. Please note that disabling certain cookies may affect some platform features.

Data Protection Measures

Bhaji Life uses industry-leading security technology to protect your data. Our security system operates across multiple layers.

• 256-bit SSL/TLS Encryption — all data transfers are fully encrypted.
• Two-Factor Authentication is available to all members.
• Databases are fully encrypted and stored on secured servers.
• Regular security audits and vulnerability assessments are conducted.
• If a suspicious login is detected, immediate account protection measures are triggered.
• Bhaji Life staff are granted access only to the information strictly required for their role.

Data Retention Period

Bhaji Life only retains your data for as long as it is needed. All your information is kept while your account remains active.

• After account closure, certain data may be retained for up to 5 years as required by law.
• Transaction records are retained for a specified period in accordance with financial regulations.
• Once the retention period expires, data is securely deleted or anonymised.
• If consent for marketing communications is withdrawn, that information is deleted immediately.

Your Rights

As a Bhaji Life member, you have several important rights over your personal data. We fully respect and uphold each of these rights.

Protection of Minors

Bhaji Life is strictly an adult gaming platform. Collecting data from or operating accounts for anyone under the age of 18 is entirely against our policy.

• Age verification is mandatory at the time of registration.
• Any account found to belong to a minor will be closed immediately.
• If any data belonging to a minor is found to have been collected, it will be deleted immediately.
• If a parent or guardian believes a child or minor is using this platform, they can notify us immediately.

Third-Party Links & Services

The Bhaji Life platform may have integrations with third-party game providers and payment services. These services operate under their own privacy policies, which are outside Bhaji Life's control.

• We recommend reading the privacy policy of any third-party service before using it.
• Bhaji Life is not responsible for how your information is handled on third-party platforms.
• Payment gateways comply with PCI DSS standards, ensuring the highest level of protection for your financial information.

Privacy Policy Updates

Bhaji Life reserves the right to update this privacy policy at any time. Members will be notified of any significant changes via email or an on-platform notice.

• Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy.
• The date of each update will be noted at the top of the page.
• If members do not agree to the updated policy, they will have the option to close their account.

Get in Touch

For any questions, requests, or complaints about our Privacy Policy, please reach out to the Bhaji Life support team. Our Bengali-speaking team is available 24/7, every day of the week.

We aim to respond to your request within 30 business days. For urgent matters, you can also reach us via live chat.